Storytelling is a powerful sales tool. Stories engage readers without feeling like a sales pitch. When done well, they lead prospects to convince themselves to take action. This is more effective than direct persuasion because readers draw their own conclusions.
Writing Commercial Stories
Types of selling stories include:
- News stories supporting your sales position
- Personal stories of overcoming obstacles
- Historical anecdotes as market analogies
- Customer success stories (case studies)
Case studies are particularly effective when structured as hero stories. In these narratives, your customer is the hero who solves a problem, with your product or service as the crucial support.
Writing a Hero Story
Here's a step-by-step guide to writing a hero story that sells:
- Gather the Facts Collect all story elements before writing. Identify your main character (hero) and the key events. Create a storyline to guide your writing.
- Craft a Strong Headline Focus on results. Example: "How One Smart Online Marketing Move Made an Extra $116,321 for This Small Business"
- Set the Scene Open with action to grab attention and set the stage. Example: "This website is a complete fiasco," the boss bellowed as Michelle sank into her chair. Michelle led the website project for Bain Real Estate Brokerage, and it hadn't gone well. The ultimatum: generate measurable ROI within 3 months, or both the site and Michelle would be gone.
- Introduce a Potential Solution Present your product or service as a possible answer to the hero's problem. Example: Michelle found James Simone, a copywriting consultant specializing in real estate marketing. He suggested creating opt-in tutorials for buyers and sellers, with landing pages to generate leads.
- Build Tension Show the hero's apprehension about the solution. This adds credibility and enhances the emotional payoff. Example: Michelle liked the strategy but worried. If it failed, there wouldn't be time to try anything else.
- Resolve the Conflict Demonstrate how your solution solved the problem. Example: After three months, the opt-in tutorials brought in two new selling clients and five buyers, including a high-commission relocation. New leads arrived daily.
- Provide a Happy Ending Highlight ongoing benefits and positive changes. Example: By the Christmas party, the website change had generated $116,321. Michelle now had approval to revamp the entire site with James's help.
- Include a Call to Action Ask readers to take the next step. Example: "Contact James Simone today at 555-1234 to see if he can boost your bottom line by six figures, too."
Key Tips:
- Write in third person to focus on the hero and results.
- Choose a relatable hero.
- Let the story's implications do the selling.
By following this structure, you can create compelling case studies that showcase your product or service's value through storytelling. This approach is more engaging and persuasive than traditional sales pitches, leading to better conversion rates and customer relationships.