TECHNICAL WRITING BLOG

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Flushing your DNS cache is a simple but powerful troubleshooting step for resolving network issues and ensuring that your system retrieves the most up-to-date DNS information.

3 min read

How to Flush DNS

When troubleshooting network issues or ensuring the most up-to-date version of a website is displayed, one of the most effective and often overlooked...

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As a technical writer working on SEO, 301 redirects are critical in maintaining the health of your website’s architecture and search engine rankings.

4 min read

301 Redirect & Other Tech for Technical Writers

When managing a website, the term "301 redirect" is essential to understand. As a technical writer, especially if you are working with web content or...

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documentation portal

2 min read

Designing Your Documentation Portal

The role of product documentation is not just about creating clear and concise content for your customers; it's also about ensuring a seamless and...

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content modeling

3 min read

Content Modeling

Have you ever found yourself struggling to locate specific text, especially if it's something you've authored in the past?

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knowledge base

3 min read

Knowledge Base Articles: Types, Creation, and Examples

Exceptional support is instrumental in customer retention, and one effective way to enhance your support services is by creating knowledge base...

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two people shaking hands terms and conditions

5 min read

Use Simplified Language in Terms and Conditions Docs

One of the most common falsehoods we utter almost daily is the phrase, "I have read and understood." Users who click "I agree" to gain access to...

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