TECHNICAL WRITING BLOG

2 min read

Designing Your Documentation Portal

The role of product documentation is not just about creating clear and concise content for your customers; it's also about ensuring a seamless and...

3 min read

Content Modeling

Have you ever found yourself struggling to locate specific text, especially if it's something you've authored in the past?

3 min read

Knowledge Base Articles: Types, Creation, and Examples

Exceptional support is instrumental in customer retention, and one effective way to enhance your support services is by creating knowledge base...

5 min read

Use Simplified Language in Terms and Conditions Docs

One of the most common falsehoods we utter almost daily is the phrase, "I have read and understood." Users who click "I agree" to gain access to...